A specialist-level course to fine-tune your Salesforce Service Cloud skills.

Live online events

  • 11 February
    2 days, 01:00 PM CST - 04:00 PM CST
    Online
    • $1,000.00 incl.
    Register6 places remaining
  • 10 March
    2 days, 01:00 PM CDT - 04:00 PM CDT
    Online
    • $1,000.00 incl.
    Register6 places remaining
  • 14 April
    2 days, 01:00 PM CDT - 04:00 PM CDT
    Online
    • $1,000.00 incl.
    Register6 places remaining
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Description

Who this is for: Administrators with 6 months of experience using Salesforce. 3-6 months experience with Service Cloud

Prerequisites: 3-6 month Salesforce experience.

  • Case Management
  • Entitlement Management
  • Knowledge
  • Multi-Channel Support
  • Additional Features