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A specialist-level course to fine-tune your Salesforce Service Cloud skills.

6 Hours Total: 3 Hrs/Day (T-TR)
$1,000.00 incl. Tax

Description

Who this is for: Administrators with 6 months of experience using Salesforce. 3-6 months experience with Service Cloud

Prerequisites: 3-6 month Salesforce experience.

  • Case Management
  • Entitlement Management
  • Knowledge
  • Multi-Channel Support
  • Additional Features