Description

Who this is for: New System Administrators. 0-2 months working with Salesforce (IT Managers, Sales Operations, Power Users)

Prerequisites: None. Some experience with Salesforce or Trailhead recommended.

• Getting Started on the App
• Preparing your Org for Users
• Setting Up & Managing Users
• Security & Access
• Custom Fields
• Data Management
• Reports & Dashboards
• Automation
• Support Process