Custom Redirects

Nelson Eisenmann

Custom Redirects

Nelson Eisenmann

Nelson Eisenmann

Director of Marketing Automation
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Custom redirects are your go-to tool when it comes to providing information and comparing the effectiveness of different marketing campaigns in Pardot. If you opt to use a custom redirect, the information you gain can be processed into actionable tasks.

Custom redirects track and measure the following:

  • Links on your website
  • Links on social media
  • Third-party sites
  • Banner ad clicks

You don’t want to attach a custom redirect behind every link, but there are a few occasions when creating Pardot custom redirects can return with positive results.

Let’s take a look at how custom redirects can be use in your marketing initiatives.

Ways to Use Custom Redirects

Monitor prospect activity

When a prospect clicks on a Pardot custom redirect, it shows up on that prospect’s activity history and is displayed in the Pardot activity section. This powerful tool essentially provides your sales rep better context for nurturing their prospects when they convert to an MQL.

Optimize your links

When you can look at hard data and understand where prospects are clicking, what may have drove them to click, and the types of offers that are resulting in those clicks – it’s an important feat to take advantage of. With this valuable information, you can begin to build from that data to optimize your marketing operations.

Build a poll

One of the best ways to engage and gain insight with your prospects is creating a quick and easy poll. You can create a short survey with custom redirects by attaching it to buttons or links used for voting and they will automatically record the clicks on each link.

Gain social media insight

When you promote content through multiple social media channels, you will ask yourself: Is my content irrelevant or will my audience value this? Get a high-level grasp on social platforms by measuring which of your social sites receives the most traffic.

If you’re posting the same content on all of your social media channels, place a separate custom redirect behind each. As a result, you will be able to draw further conclusions about your content and what is converting the best.

Test your CTA

As we mentioned earlier in our guide, your call to action has to be clear and straightforward. To take it to the next step, you can place custom redirects behind each of your CTAs to measure its progress.

Which copy is more effective? Are you placing your CTA where it may confuse website visitors? Adding custom redirects to your CTA can help you answer these questions and give you visibility to what is working the best.


Given these points, custom redirects are actually an underutilized source. Perhaps not too many marketers are aware of its unique uses so they are not being applied often. Nonetheless, knowing this now makes you well on your way of mastering Pardot and its complexities. Next, we’ll delve into segmentation rules.
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