We handle Service Cloud administration for you, so you can spend less time managing the platform and more time growing your business.
Get the most out of Salesforce Service Cloud.
LearningCurv helps you get full utility out of your investment in Salesforce, at a fraction of the cost of hiring internally.
Whether you just lost your Service Cloud power user, need extra hands for an upcoming project, or need to fill a resource gap without hiring full-time, we’re here for you.
Our Service Cloud certified consultants provide industry best practices and strategic direction to help you better serve your customers and earn their loyalty.
LearningCurv’s Service Cloud admins can help with these tasks and much, much more.
We make sure your support agents and your customers are set up for success, providing guidance for your platform users and helping you keep your self-service portal up and running.
Your LearningCurv admin can handle all reporting requests for departments such as CX and leadership, helping you make data-driven decisions for your organization.
We’ll build on your existing CRM architecture, continuously evaluating your workflows, automations, integrations, customizations, dashboards, and more.
Our certified experts act as a Help Desk for your organization, continuously providing strategic guidance and recommendations to ensure you get the most out of Service Cloud.
The All-in-One Service Cloud Solution
Our one-of-a kind approach and unique industry model comes as a result of over a decade of platform experience.
When you work with LearningCurv, you get a complete team consisting of a Project Manager, Solutions Architect, Senior Consultant, and a dedicated Administrator.
How do our Service Cloud administration services work?
IDENTIFY GOALS
We consult with stakeholders in your company to gain a full understanding of your organizational goals and what you want to accomplish with your platform.
ASSESS PLATFORM
We take a deep dive into your current configuration to uncover how well it aligns with your platform goals and determine how we can make it more beneficial for your business.
TRACK PROCESS
We document all tasks with Smartsheet, use Basecamp to interact with you daily, and review all progress with you in weekly working sessions.
OPTIMIZE FUNCTIONALITY
We help you get the most out of Service Cloud by constantly collaborating with your teams to validate what we’ve integrated and continue building on it.
DOCUMENT STRATEGY
Should you ever leave us, we provide documentation of everything we’ve set up and how it should be used, as well as a list of remaining tasks to be completed.
Find out why companies choose LearningCurv as their Service Cloud administration partner.
We've helped hundreds of companies get more value out of
“We achieved the goal of having a workable CRM that is making an impact in our company today, and I attribute that to working with LearningCurv.”
Jim BarlarVP of Business Development NAVCARE
“If I was stuck on something, rather than pounding my head against the screen, it was nice to have the LearningCurv team there to bounce scenarios off of instead of spending too much time mocking up tests.”
Chris BigasSoftware API Developer BIOPLUS RX
“LearningCurv met every expectation I had as a customer. I want to feel like I’m the only customer that matters, and that’s how we’ve been treated. They were timely with their responses, met our deadlines, and provided an overall very positive experience.”
Jane BirnbachSenior Development Director GOOD SHEPHERD CENTER
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Learn more about LearningCurv’s Salesforce services.