WRITTEN BY EXPERTS FOR MARKETERS NEW TO PARDOT

Download the Ultimate Guide to Navigating Salesforce

This guide will tell you what you need to know about getting help with your Salesforce platform.

We’ve helped hundreds of companies get more out of their platform.

Go Beyond Your Standard Support Package

An open support case shouldn’t bring your business to a halt. You need to know how to get your Salesforce platform issues solved quickly and permanently.

This guide covers:

  • How Salesforce support works & when you may need it
  • The different levels of support & issue severity
  • How to submit a Salesforce support ticket correctly
  • The considerations & benefits of third-party support

Ensure You Always Get the Salesforce Help You Need

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How to Log
a Ticket

Detailed steps to follow and give your users direction

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Set Realistic Expectations

Know how issues are handled under your support plan

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Find Cost-Effective Help

Learn about all your options for resolving platform issues

Let us be your guide to Salesforce.

Our experts are standing by to help you find your path to Salesforce success.

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