SERVICE CLOUD COURSE

Specialist

An instructor-led online course to fine-tune your Salesforce Service Cloud workflow and automation.

Delivery

Instructor-led Online via screenshare

Duration

9 hours over 3 days

Prerequisites

3-6 month Salesforce Service Cloud or other CRM experience.

Cost

$500

Why take this course?

An instructor-led online course to fine-tune your Salesforce Service Cloud workflow and automation.

  • Case Management
  • Entitlement Management
  • Knowledge
  • Multi-Channel Support
  • Additional Features

After this course, you will:

– Feel confident in passing the Salesforce-certified administrator exam
– Understand and build more complex data relationships
– Create detailed workflows and automation
– Be able to navigate complex scenarios and problem-solve
– Be comfortable with available tools for importing additional objects

Register for Salesforce Specialist Course

Salesforce Specialist Online Course

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Additional Course Details

Why should I enroll?

Service Cloud specialist is the perfect way to fine-tune your customer support skills. You will be confident in your tool and be well-equipped to take the Salesforce-certified Administrator exam.

Who is this for?

Salesforce administrators who want to dive deeper into Salesforce Service Cloud’s platform capabilities.

Service Cloud Specialist

Begin on your journey to master Service Cloud