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COURSES

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training courses.

Learn Pardot, Marketing Cloud, Sales Cloud, or Service Cloud in a virtual classroom environment. We offer two different skill levels of courses taught by our Salesforce certified instructors.

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Pardot

Pardot
1.0 Beginner
A fundamentals course for those looking to get started with Pardot

Who this is for: Marketers with 0-2 months using Pardot Prerequisites: None. Some experience with marketing automation recommended.

  • Integration with Salesforce
  • Administration
  • Tracking
  • Managing Your Lists
  • Email Marketing, Forms & Landing Pages
  • Social Marketing
  • Managing, Qualifying, and Nurturing Your Leads
Pardot
2.0 Advanced

A specialist-level course to fine-tune your Pardot skills.

This training is ideal for: Marketers looking to obtain the Salesforce Certified Pardot Specialist credential.

Prerequisites: 3-6 month Pardot (or MA) experience.

  • Setup & Data
  • Segmentation & Automation
  • Emails
  • Forms
  • Landing Pages, Drip Campaigns & Other Content

Sales Cloud

Sales Cloud
1.0 Beginner

New Salesforce.com Administrators get off to a good start with this fundamentals course.

Who this is for: New System Administrators. 0-2 months working with Salesforce (IT Managers, Sales Operations, Power Users)

Prerequisites: None. Some experience with Salesforce or Trailhead recommended.

  • Getting Started on the App
  • Preparing your Org for Users
  • Setting Up & Managing Users
  • Security & Access
  • Custom Fields
  • Data Management
  • Reports & Dashboards
  • Automation
  • Support Process
Sales Cloud
2.0 Advanced

Move your Salesforce.com configuration and management skills to the next level.

Who this is for: Users looking to obtain the Salesforce Certified Administrator credential.

Prerequisites: 3-6 month Salesforce experience.

  • Objects & Fields
  • Data Management
  • Views & Sales Flow
  • Reports & Dashboards
  • Additional SalesCloud Features

Marketing Cloud

Marketing Cloud
1.0 Beginner

A fundamentals course for those looking to get started with Salesforce Marketing Cloud

Who this is for: Marketers with 0-2 months using Marketing Cloud

Prerequisites: None. Some experience with marketing automation recommended.

  • Synchronize CRM Data
  • Personalized Digital Marketing
  • Forms & Landing Pages
  • Automation Studio
  • Journey Builder
  • Dashboards & Reporting
Marketing Cloud
2.0 Advanced

A specialist-level course to fine-tune your Marketing Cloud skills.

Who this is for: Marketers looking to obtain the Salesforce Certified Marketing Cloud Email Specialist credential.

Prerequisites: 3-6 month Marketing Cloud (or MA) experience.

  • Setup & Data
  • Content
  • Testing
  • Sending
  • Results
  • Segmentation
  • Automation

Service Cloud

Service Cloud
1.0 Beginner

A fundamentals course for those looking to get started with Salesforce Service Cloud

Who this is for: Administrators who hold current Salesforce Certified Administrator credential

Prerequisites: 3-6 month Salesforce experience.

  • Industry Knowledge
  • Implementation Strategies
  • Service Cloud Solution Design
  • Knowledge Management
  • Interaction Channels
  • Case Management
  • Contract Center Analytics
  • Integration and Data Management
Service Cloud
2.0 Advanced

A specialist-level course to fine-tune your Salesforce Service Cloud skills.

Who this is for: Administrators with 6 months of experience using Salesforce.

Prerequisites: 3-6 months experience with Service Cloud

  • Case Management
  • Entitlement Management
  • Knowledge
  • Multi-Channel Support
  • Additional Features
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We’ve helped hundreds of companies get the most out of their Salesforce CRM and Marketing Automation platforms.

Let us be your guide to Salesforce.

Our certified experts are standing by to help you find your path to Salesforce success.
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